At IVJILIPH, we believe that online gaming should always remain a form of entertainment — never a source of stress or financial difficulty. Responsible gaming means staying in control of your play, setting limits that fit your budget, and recognizing when it is time to step away. This page outlines the tools, resources, and support available to help you play safely.
Setting deposit and time limits
One of the most effective ways to maintain control is to set clear boundaries before you start playing. Decide on a weekly or monthly deposit limit that fits comfortably within your disposable income, and commit to not exceeding it. Time limits are equally important — sessions can stretch longer than intended, so setting a timer or using the platform's built-in session reminders can help you stay aware of how long you have been playing.
IVJILIPH offers account-level tools that allow you to set daily, weekly, or monthly deposit limits. These limits are enforced automatically and can be adjusted, though reductions take effect immediately while increases typically require a cooling-off period. For more detailed information on managing your account settings, visit our FAQ page.
Self-exclusion options
If you feel that you need a break from gaming, self-exclusion is a valuable option. Self-exclusion allows you to temporarily or permanently block access to your account. During the exclusion period, you will not be able to log in, deposit, or play. This can be a helpful tool if you are finding it difficult to stick to your limits or if you simply need time away.
To initiate self-exclusion, contact our support team through the contact page, and they will guide you through the process. Exclusions can be set for specific durations, and permanent exclusions are also available for players who decide to stop playing entirely.
Recognizing when play has stopped being entertainment
Gambling becomes a problem when it stops being a fun activity and starts causing stress, financial strain, or relationship difficulties. Signs to watch for include:
- Playing for longer than you intended or spending more than you planned.
- Chasing losses — trying to win back money you have already lost.
- Neglecting work, family, or other responsibilities because of gaming.
- Feeling anxious, irritable, or guilty about your play.
- Borrowing money or using funds meant for essentials to gamble.
If any of these sound familiar, it may be time to take a break or seek support. The most important step is acknowledging the issue and reaching out for help.
Support resources in the Philippines
If you are in the Philippines and need someone to talk to, the National Center for Mental Health (NCMH) operates a 24/7 crisis hotline at 1553 (toll-free from any landline or mobile phone). Trained counselors are available to provide support, guidance, and referrals for anyone experiencing mental health challenges, including those related to gambling.
Licensed counselors and psychologists are also available through private practice and community health centers across the country. Seeking help is a sign of strength, not weakness, and professional support can make a meaningful difference.
Additional resources
For more information on account tools, game rules, or platform policies, visit our FAQ or contact us directly. Our support team is available 24/7 to assist with any questions or concerns.
Remember: gaming is meant to be enjoyable. Play within your limits, know when to stop, and never hesitate to reach out for support if you need it.